02 8319 4880 info@activeit.com.au

Working with your business to provide superior IT support and managed services.

Guaranteed response time!
Single point of contact for all your IT requirements.

Comprehensive IT Solutions

We provide best-in-class comprehensive IT services and solutions for small to medium size businesses in Sydney. We guarantee our services, proactively monitor and maintain total IT systems, and provide top-notch unlimited helpdesk support for your users, for a fixed monthly fee. We understand that you and your team want a reliable IT System. We have the experience, expertise and resources to meet your IT requirements and deliver a solid IT solution, allowing you to focus on your business and stop worrying about IT Infrastructure.

Our Services

We know that the needs of our customers are going to vary, that is why we provide customised support solutions to meet each of our customers requirements. From the day-to-day essentials such as emails to comprehensive cloud solutions, we ensure we thoroughly assess our customers requirements and provide the right solutions and services. We offer a wide range of IT services including setup, installation, repairs, upgrades, virus & malware removal, troubleshooting, backup, disaster recovery, as well as migration to Cloud and Office365.

Helpdesk Support

The effect of unexpected IT problems can have a devastating effect on your business. As soon as an incident occurs you need an IT support cover from a dedicated IT support team that has the resources to respond quickly and effectively.

Managed IT Support

We keep your systems monitored and running around-the-clock for a fixed monthly fee. With us acting as your IT department, you can focus on your business, while we take care of your total IT system.

Managed Security

Protect your entire network infrastructure by adding a comprehensive security solution, including blocking unauthorized access, providing a strong first line of defense against viruses and malware, blocking spam emails.

Cloud Solutions

With the cloud solutions, upgrading, maintaining and monitoring your IT system has never been easier. Cloud solutions means your staff can access IT resources and collaborate like never before.

Backup Solutions

You have worked very hard to get your business to where it is today. So protecting your company’s data with a reliable backup solution, and protecting your overall digital assets is of crucial importance.

Office 365 for Business

Microsoft Office 365 is the next generation in cloud computing, bringing together Microsoft Office, SharePoint Online, Exchange Online and many more, available in an always-up-to-date cloud service.

Why Us?

Quick response

We pride ourselves on offering guaranteed response time. With IT support just a phone call or email away, any IT problems are taken care of quickly based on service level agreement.

Unlimited support

With our fixed price monthly managed IT support service agreement you can get unlimited support to cover your all IT needs at an affordable fixed monthly fee.

Expert knowledge

We are a team of qualified and experienced computer engineers. With years of experience and know how, you can be assured any IT problems will be promptly solved.

Testimonials

We are committed to provide our customers with the highest quality solutions and services. But dont just take our word for it, see what our clients have to say.
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UNLIMITED SERVICES Packages starting from $299/month!

Support services

  • Unlimited remote support
  • Unlimited onsite support
  • Guaranteed response time
  • Service Level Agreement
  • After hours support

Backup & security

  • Backup management
  • Cloud backup services
  • Disaster recovery solutions
  • Enterprise grade antivirus
  • Patch management services

Proactive Maintenace

  • Proactive monitoring
  • Schedule maintenance
  • Remote management Tools
  • Asset Tracking
  • Equipment Loan

We are your Virtual IT Department

We become your own virtual IT department, we will be managing, maintaining and monitoring your entire network system to ensure it remains in the most stable & reliable condition at all times, backed up by our guaranteed response time service level agreement.

what people say

“Active IT Solutions has been providing us IT support for over 10 years now. They provide a great service and I would recommend them to anyone looking for IT Services.” Kim Dang, Accounts Manager, Laing Simmons, Fairfield

“The service and solutions by Active IT over the past years has enabled our business to transition to a paperless office system and increased our efficiency.” Sandra Hart, Pacific Security, Liverpool